Your data is well protected with us. When you send documents or information, they are transmitted in encrypted form. This means that unauthorised persons cannot access it.

Yes - you can also manage your affairs via the desktop in the mhplus online branch.
Or you can contact us and we will take care of your request. Give us a call(07141 9790-0) or send us an e-mail.

If you submit your documents via the app, they are immediately forwarded for internal processing. The relevant specialist department will then check your request carefully. We will ensure that you receive feedback as quickly as possible.

Yes, you can use the service app on various smartphones without any problems. Use on a tablet is not possible.

You will find your profile icon in the top right-hand corner of the app home screen. Tap on it to switch between different profiles. If you have a child with family insurance, you will also see your child's profile here in addition to your own.

Both your password and the app code can be easily reset. The procedure differs depending on which access data you want to restore. You will find clear step-by-step instructions for both options in the following flyer.

Take a look at the main page of the service app or ask our customer advisors for help. Give us a call or send us an e-mail. We will take care of your question as quickly as possible