Important questions and answers
The number you are looking for can be found on the back of your mhplus card. It is located in the bottom left-hand corner.
To use the online mailbox, proceed as follows:
First log in to your personal online branch. Select the area for the mailbox there and confirm activation. Then enter your e-mail address.
As soon as everything has been set up, you will automatically receive an e-mail notification when there are new messages for you.
Responsible handling of your data is our top priority. That is why we use modern security procedures that provide comprehensive protection for your access.
An additional protection mechanism is two-factor authentication: in addition to your password, a further confirmation, for example via your smartphone, is required.
This ensures that only you have access to your data. All information is stored in encrypted form and treated confidentially.
Don't worry, just take a look at the main page of the online branch.
If you need assistance, please call us(07141 9790-0) or send an e-mail
Our customer service team will be happy to help you with your enquiry.
Note
The DigiCoach is an additional source of information. It helps you to understand and use the application. General information can be found on the main page of the respective application.
