Important questions and answers

Yes, you can also log in to the mind+move app with your mhplus Bonus app user account. Further bonus payments are waiting for you here.

Don't worry. If you no longer know your password, PIN or access data, we will be happy to help you.
Give us a call(07141 9790-0) or send us an email
Our customer service team will ensure that you can use the app again quickly.

In addition to your date of birth and a valid e-mail address, you will need your insurance number. You will find this on the front of your electronic health card.

Yes, this is possible. You can also apply for bonus payments using a printed form. Fill it out and either hand it in at your branch - or send it by post. You can find the relevant form on the main pages of the bonus programmes.
You can find the main page of the Fitcash programme here
You can find the main page of the Potzblitz bonus here
You can find the main page of the Baby bonus here

If you use a new mobile phone, you will need to reinstall the bonus app and log in again. Use your existing login details for this.
Your health data remains securely stored. It is not stored on your mobile phone, but is protected by your health insurance company. So nothing is lost.

Hint

The DigiCoach is an additional source of information. It helps you to understand and use the application. General information can be found on the main page of the respective app.

Chapter overview

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